The New Task page (Documentation Index
Fetch the complete documentation index at: https://docs.komo.ai/llms.txt
Use this file to discover all available pages before exploring further.
/new) is the agent that knows your CRM. Pin an Account, ask a question, get a cited answer. Or hand off multi-step work (“research the buying committee at Acme, draft a one-page brief, email it to me by 9 AM”) and let Komo run it.
This is the Research and Prepare moment — between “I have a list” and “I’m on the call.” No more research tax before every meeting.
Two modes
The mode selector inside the chat input: Assistant (ask) — fast, conversational answers from your CRM and the web. No sandbox.
Good for:
task) — sandboxed agent run. Browses, runs code, creates files, uses any connected integration. Multi-step work.
Good for:
Pin an account
The Account chip below the input pins one CRM account to the conversation. When pinned:- Komo treats that account as the implicit “they” / “the customer”
- All account fields, contacts, campaign history, and inbox history are pre-loaded
- Citations point to your CRM, not just the web
Templates
Under the chat input is the template showcase — one-click starter prompts. Each is a saved playbook. Common ones:- Pre-call brief — buying committee, recent activity, talking points
- Account QBR — renewal date, usage, inbox tone → one-page deck
- Competitive battlecard — up-to-date pricing and feature evidence
- Weekly pipeline review — score every open deal on fit, timing, recency
- Renewal risk scan — flag churn-at-risk accounts from inbox + usage
- Signal-to-touch — for a new Signal Agent lead, draft and queue personalized outreach
Example workflows
Pre-call prep (Assistant)History
Every conversation is preserved at/history. Reopen any past run to continue or fork into a new task. Useful for re-running last week’s QBR with this week’s data.
What’s different from a generic chatbot
- Knows your CRM. Pinning an account, referencing a contact, asking about a campaign — all resolve against your real workspace.
- Runs end-to-end work. Task mode does file creation, browser, code, integrations.
- Cited output. Every fact links to its CRM field, inbox thread, or web source.